🎉 10% Off on Orders Above 2000 Rs.

Refund policy

Darshangi Jewels Refund & Return Policy:

Refunds are only applicable for defective or damaged items, with valid proof from the customer. Exchange not available, only refund.
Provide a full, unedited unboxing video including the package, bill, name, and address within 24 hours of delivery.
Refunds will cover product cost only, shipping charges are non-refundable.
No refunds for lost packages due to incorrect/incomplete addresses or if prepaid orders are rejected at delivery.
Contact: darshangijewels@gmail.com with your order ID and video proof.

Frequently Asked Questions

What material is Darshangi jewellery made of?

Our jewellery is crafted from high-quality 304/316 surgical-grade stainless steel with an advanced anti-tarnish coating. It is durable, corrosion-resistant, skin-safe, and designed for long-lasting shine.

Is this real gold?

No. Darshangi Jewels offers demi-fine anti-tarnish jewellery made from surgical-grade stainless steel. It provides a luxurious gold-like finish without the cost of solid gold.

Will the jewellery tarnish or lose color?

Our jewellery is anti-tarnish and made for daily wear. However, exposure to water, perfume, sweat, or harsh chemicals may reduce longevity. Proper care is essential.

Is the jewellery safe for sensitive skin?

Yes. We use nickel-free, surgical-grade stainless steel, making our jewellery suitable for most sensitive skin types.

Do you offer Cash on Delivery (COD)?

No, we do not offer Cash on Delivery. All orders must be prepaid through our secure payment gateway.

Is online payment safe?

Absolutely. All payments are processed through PayU Secure Payment Gateway, ensuring encrypted and RBI-compliant transactions.

How and when will I receive tracking details?

Once your order is shipped, tracking details will be shared with you via email. Please ensure your email address is correct at checkout.

How long does delivery take?

Orders are usually delivered within 6–7 business days after dispatch. Delivery timelines may vary for remote locations.

Do you allow order cancellation?

No. Once an order is placed, it cannot be cancelled. Please review your order carefully before completing payment.

What is your return or exchange policy?

Returns or exchanges are accepted only in case of damaged or defective products, supported by a full unedited opening video from package seal to product.

How should I take care of my jewellery?

Store your jewellery in the plastic pouch provided by Darshangi Jewels. Avoid spraying perfume or chemicals directly on the jewellery. Wear after makeup and keep away from water to maintain shine.

Is Darshangi Jewels a trusted brand?

Darshangi Jewels is an Ahmedabad, Gujarat-based brand founded by Niharika Gor, an engineer and MBA graduate. With 5+ years of corporate experience as an ERP Functional Consultant and Business Analyst, she started the brand to follow her passion and vision of making every girl look her best every day through premium demi-fine jewellery.

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Refund policy

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